Legal

Refund Policy

We stand behind our product. If you're not satisfied, we want to make it right.

Last updated: May 2025

30-day money-back guarantee

All purchases — credit packs and PRO subscriptions — come with a 30-day money-back guarantee. If you're not satisfied for any reason, email us within 30 days and we'll refund in full. No questions asked.

Credit packs

Full refund if requested within 30 days of purchase

Refunds available even if some credits have been used

No questions asked — just email us

Refunds not available after 30 days from purchase date

Credits are non-transferable and cannot be exchanged for cash after 30 days

PRO subscriptions

Full refund if requested within 30 days of first payment

Cancel anytime — access continues to end of billing period

We do not offer prorated refunds for the unused portion of a billing period

Annual plans: 30-day guarantee applies to first payment only

To cancel your PRO subscription and avoid future charges, go to Dashboard → Billing and click Cancel Subscription.

How to request a refund

Step 1

Email us

Send a refund request to hello@pagebud.ai from the email address on your account. Include your order number if you have it (check your receipt from Stripe).

Step 2

We'll confirm within 24 hours

We aim to respond to all refund requests within one business day. We may ask a quick question to help us improve, but we won't gatekeep your refund.

Step 3

Refund to your original payment method

Refunds are processed via Stripe back to the original payment method. Bank processing times vary — typically 5–10 business days.

Free credits

The 3 free credits given on signup are complimentary and are not eligible for a cash refund — they have no monetary value.

Consumer rights

If you are a UK consumer, you may also have rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. These rights are in addition to the guarantee above, not instead of it.

For digital purchases, you waive your statutory 14-day cooling-off right when you begin using the service. Our 30-day guarantee replaces and exceeds this right.

Need help?

If you have a question about billing, a charge you don't recognise, or anything else — we're here.

hello@pagebud.ai